Grievance Redressal Cell (GRC)

As per the directions of AICTE and Gazette of India, the Grievance Redressal Cell has been formed to address the grievances, complaints, malpractices and problems of students/ Staff (Teaching & Non-Teaching) of ABES EC.

This cell aims to provide students/ Staff (Teaching & Non-teaching) with a platform where they can share their academic related and other miscellaneous problems and seek the best advice. The cell ensures at the end that all the stakeholders should be satisfied and happy during the stay at ABESEC.

A Grievance Redressal Committee has been constituted for the redressal of the problems reported by the Students/staff (Teaching & Non-teaching) of the College with the following objectives:

• To ensure a fair, impartial and consistent way for redressal of various issues faced by the stakeholders.
• To uphold the sanctity of the college by promoting good relationship amongst students and also a good professional relationship between students and staff (both teaching and non-teaching) and also amongst staffs.
• To ensure that grievances are addressed and resolved promptly and in complete confidentiality.
• To ensure that the views of grievant and respondent are respected and that any party to a grievance is not discriminated or victimized.
• To ensure stakeholders to respect the rights and dignity of one another.

There is a Grievance Redressal Committees at the Department & central level to deal with the grievances of the students and staff (Teaching & non-teaching). Department Grievance Redressal Committee consist of:

• Head of the Department – Chairman
• Up to 3 (three) faculty members to be nominated by the Head of Department at least one should be female.